Business leaders lacked trust in the job evaluation process, seeing it as a “black box” with unclear decision-making. This led to frustration and frequent challenges to job evaluation outcomes.
Struggled to Manage Expectations
HR Business Partners found it challenging to manage expectations from both leadership and the Rewards team, acting as intermediaries but lacking clarity on job evaluation criteria and processes.
Rewards team faced workload constraints due to the volume of re-evaluation requests, as job evaluation was just one of many responsibilities, leading to slow turnaround times and frustration among business leaders.
Created practical steps for improving job documentation to increase direct collaboration between business leaders and Rewards team, improve communication in the job evaluation process. Introduced Job Evaluation 101 training to enhance transparency and stakeholder engagement.
Drove progress towards adopting Laulima’s proprietary job evaluation framework, integrating its principles into the existing processes.
Compensation Program Design
